Field Inspection · Vellore

1. About This App #about

Effective date: 10 September 2026

Field Inspection · Vellore is a private government application used by authorised officers of the District Administration of Vellore, Government of Tamil Nadu, to carry out inspections of government facilities across the district. It is built and maintained by Farmwise AI Private Limited.

The App has no public sign-up. Accounts are created for serving officers by an authorised administrator. Installing the App does not create an account, and you cannot register one yourself. This page explains how an officer who holds an account can ask for it to be closed, and exactly what that does.

2. How to Request Deletion #request

Send an email to hr@farmwiseai.com with the subject line "Account Deletion Request — Field Inspection Vellore".

Send it from your registered email address if you have one, or quote your registered mobile number so we can identify your account. Include:

• Your full name, as registered in the App
• Your registered mobile number, and email address if you have one
• Your role — Field Officer, Department Surveyor, Head of Department or Administrator
• Your department or the district office you work under
• Your reason for the request (optional)

Template you can copy

If you cannot send email

You may instead ask the administrator who created your account, or your reporting officer, to raise the request on your behalf. You may also telephone +91 73583 28401 during office hours.

3. How We Verify Your Request #verification

To protect against fraudulent requests, we confirm that the request genuinely comes from the account holder before we act on it. We may:

• send a One-Time Password to the mobile number registered on the account, or
• reply to the registered email address and require you to confirm from it, or
• ask your reporting officer or the administrator who created the account to confirm the request

We will not close an account we cannot confirm you own.

4. What Happens, and When #timeline

1. Within 2 business days — we acknowledge your request by reply and begin verification.
2. Within 7 days of verification — your account is deactivated. Sign-in stops working, and any session already open on any device stops working on its next request to the server. Pending inspection tasks assigned to you are released so an administrator can reassign them.
3. Within 30 days — we send you written confirmation that the account has been closed, together with a statement of what has been retained.

5. What Is Closed and What Is Retained #what-happens

Please read this section carefully, because it is the part officers most often misunderstand.

6. Why Inspection Records Are Retained #why-retained

Every survey, photograph, issue and remark submitted through this App is an official record of a government inspection. It records that a named officer attended a named facility on a given date and recorded a given finding. Those records are relied upon by the District Administration, by departmental Heads, and potentially by auditors and courts.

Removing an officer's name from an inspection record, or deleting the record, would destroy the accountability the record exists to provide. Records are therefore retained for at least 7 years from the date of creation, in line with government audit and record-keeping requirements, and thereafter for as long as the District Administration requires.

Under the Digital Personal Data Protection Act, 2023, the right to erasure does not apply where personal data is retained in order to comply with a legal obligation or is required to be preserved by law. Retention of these records falls within that exemption. Your other rights — to know what we hold, to have inaccurate details corrected, and to raise a grievance — are unaffected and remain available to you after your account is closed.

7. Removing Data From Your Phone #device

The App stores some information locally so it can work without a network connection:

• your access token, in the device's secure credential store
• surveys you have started but not yet submitted, including any photographs attached to them
• app settings, and a cache of recently viewed inspection photographs

Uninstalling the App deletes all of this from your phone. If you have surveys that you have completed but not yet submitted, submit them before uninstalling — once removed they cannot be recovered.

Uninstalling does not close your account. To close the account, follow section 2.

8. Asking Us to Erase a Specific Record #exceptions

If you believe a particular record should be erased or corrected — for example a photograph that inadvertently captured a member of the public, an identity document, or personal information that should never have been entered — tell us and we will act on it. This is separate from account closure and does not require you to close your account.

Email hr@farmwiseai.com with the subject "Record Correction Request — Field Inspection Vellore", describing the record as precisely as you can. Requests of this kind are reviewed individually with the District Administration, and we will tell you the outcome within 30 days.

9. Contact #contact